Privacy Policy

Last updated: 26 August 2026

1. Introduction

DORPO DIGITAL EU LTD (“dorpo Digital”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit or use our website:

dorpodigital.eu

It also explains your rights in relation to your personal information.

DORPO DIGITAL EU LTD is a company registered in England and Wales under company number 16960998.

Our registered office is:

DORPO DIGITAL EU LTD
Unit 7A Prince Maurice House
Cavailers Court
Bumpers Way
Bumpers Farm
Chippenham
Wiltshire
SN14 6LH
United Kingdom

2. Information We Collect

We may collect personal information that you voluntarily provide to us through our Website.

Depending on how you use the Website, this may include:

your name;
email address;
telephone number;
company or organisation name;
information contained in an enquiry or message you submit;
information relating to your interests or requirements; and
any other information you choose to provide to us.

We may also automatically collect limited technical information when you visit the Website, such as:

IP address;
browser type and version;
device type;
operating system;
approximate geographical location;
pages visited;
time and date of visits;
referring website; and
information about how you interact with the Website.

The information collected automatically will depend on the technologies and analytics services actually used by the Website.

3. How We Collect Your Information

We may collect information when you:

complete an enquiry or contact form;
subscribe to receive news or marketing communications;
contact us by email or telephone;
communicate with us through the Website;
visit or browse the Website; or
otherwise voluntarily provide information to us.

4. How We Use Your Information

We may use personal information to:

respond to enquiries;
provide information you have requested;
communicate with you about dorpo Digital products and services;
provide technical or customer support;
manage our relationship with you;
send marketing communications where you have provided appropriate consent or where otherwise permitted by law;
improve our Website, products and services;
understand how visitors use our Website;
maintain the security of our Website and systems;
detect and prevent fraud, misuse or other unlawful activity; and
comply with our legal and regulatory obligations.

We will only use your personal information where we have a lawful basis for doing so.

5. Lawful Bases for Processing

Depending on the circumstances, we may rely on one or more of the following lawful bases under applicable data protection legislation:

Consent

Where you have given us clear consent to use your personal information for a particular purpose, we may process your information on that basis.

For example, this may apply where you voluntarily subscribe to marketing communications.

You can withdraw consent at any time.

Contract

We may process information where this is necessary to enter into or perform a contract with you.

Legal obligation

We may process information where necessary to comply with a legal or regulatory obligation.

Legitimate interests

We may process information where this is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.

For example, this may include operating, maintaining and improving our Website, protecting our systems and responding to enquiries.

6. Marketing Communications

If you choose to subscribe to our marketing communications, we may use your email address to send you information relating to dorpo Digital, including:

product news;
product updates;
software and firmware information;
company news;
technical information;
events;
announcements; and
other relevant information.

Where consent is required, we will only send marketing communications where you have provided appropriate consent.

You can unsubscribe at any time by clicking the unsubscribe link contained in our marketing emails or by contacting us at:

hello@dorpodigital.eu

We will process requests to stop marketing communications in accordance with applicable law.

7. Email Enquiries

If you contact us through a form on our Website, we will use the information you provide to respond to your enquiry.

We will not automatically add you to a marketing mailing list simply because you have contacted us, unless you have separately provided appropriate consent or we are otherwise permitted to send the relevant communication under applicable law.

8. Sharing Your Information

We do not sell your personal information.

We may share personal information with carefully selected third parties where this is necessary to operate our Website or provide our services.

These may include:

website hosting providers;
email and communications providers;
email marketing platforms;
website analytics providers;
IT and technical support providers;
professional advisers;
legal or regulatory authorities where required; and
other service providers acting on our behalf.

Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate contractual and security arrangements are in place.

9. International Transfers

Some service providers we use may process information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place, where required by applicable data protection law.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to satisfy legal, accounting or reporting requirements.

The exact retention period will depend on the type of information and why we hold it.

For example:

enquiry information may be retained for as long as reasonably necessary to deal with the enquiry and any resulting relationship;
marketing information may be retained while you remain subscribed, subject to our legal obligations and suppression requirements;
information required for legal or regulatory purposes may be retained for the period required by law.

We periodically review the personal information we hold and securely delete information that is no longer required.

11. Data Security

We take reasonable technical and organisational measures to protect personal information against:

unauthorised access;
accidental loss;
destruction;
misuse;
alteration; and
unauthorised disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. Your Rights

Under applicable data protection law, you may have rights including:

the right to be informed about how your personal information is used;
the right to access your personal information;
the right to correct inaccurate or incomplete information;
the right to request deletion of your personal information in certain circumstances;
the right to restrict processing in certain circumstances;
the right to object to certain processing;
the right to data portability in certain circumstances; and
the right to withdraw consent where processing is based on consent.

You also have an absolute right to object to direct marketing.

To exercise any of these rights, please contact us using the details below.

13. Withdrawing Marketing Consent

You can stop receiving marketing communications at any time.

The easiest way is to use the unsubscribe link included in our marketing emails.

Alternatively, contact:

hello@dorpodigital.eu

Withdrawing marketing consent will not affect the lawfulness of processing carried out before your consent was withdrawn.

14. Cookies and Similar Technologies

Our Website may use cookies and similar technologies.

Some cookies may be strictly necessary for the Website to operate. Other cookies, such as analytics or marketing cookies, may require your consent before they are used.

Our Cookie Policy explains the technologies we use, their purposes and how you can manage your preferences.

The ICO’s current guidance confirms that organisations must provide clear information about cookies and obtain appropriate consent for technologies that are not strictly necessary.

15. Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

16. Children’s Privacy

Our Website is not specifically directed towards children.

We do not knowingly collect personal information from children for marketing purposes.

If you believe that a child has provided personal information to us, please contact us so that we can investigate and, where appropriate, delete the information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology or legal requirements.

Any changes will be published on this page and the “Last updated” date will be amended.

18. Contact Us

If you have questions about this Privacy Policy or how we use your personal information, please contact: