Frequently Asked Questions

Frequently Asked Questions

At dorpo Digital, we have tried hard to make our products as user-friendly as possible. However, as our products are built for use in professional environments as well as in the home, naturally we would expect there to be some questions.

If you have a question, please do get in touch. However, we do advise that you scan the below list of our most frequently asked questions, as you might well find the answer you are looking for there:

UHD Media player Q&A

  1. Does it support streaming apps? How’s the performance?

A: The dorpo UHD Media player system is deeply customized based on Android 11, supporting installation of various third-party streaming apps. Simply open the “Essential Apps” section for one-click installation or download what ever you need from app store.

  1. Is there an app store? How to install third-party apps?

A: The dorpo UHD Media player system includes an “Essential Apps” section featuring recommended third-party apps like Aptoide TV. Just click the app icon for quick installation.

  1. Does it support poster wall?

A: Yes. The dorpo UHD Media player features a self-developed multi-format video player with robust metadata scraping for movie posters and rich categorization options.

  1. Supported video formats?

A: Video codecs: AVS2/3, H.265/HEVC, AV1, H.264/AVC, VP9, MPEG-1/2/4, VC-1, VP8, H.263, WMV8/9, VP6, AVS/AVS+, Real8/9/10. Supports 8K/60fps 10bit decoding for H.265/AV1/VP9/AVS3/AVS2. Container formats: BDMV, ISO, MKV, M2TS, MTS, TS, MP4, MOV, AVI, WMV, MPG, MPEG, VOB, FLV, 3GP, TP, etc.

  1. Supported audio formats/passthrough?

A: Dolby & DTS certified. Supports decoding/passthrough for: Dolby Digital/Dolby Digital Plus/DTS TrueHD/Dolby Atmos, DTS/ES/HR/HD MA/X, PCM 5.1.

  1. Frame rate adaptation?

A: Yes. In passthrough mode, outputs native resolutions/framerates including precise 23.976/29.97/59.94fps.

  1. Lossless audio support?

A: DSD (DFF/DSF), FLAC, WAV, APE, DTS with CUE sheet support.

  1. Screen mirroring?

A: Currently supports DLNA. Miracast coming via firmware update.

  1. Max resolution?

A: 8K 60Hz, 4K 120Hz output.

  1. OS architecture?

A: 32-bit system.

  1. Max HDD capacity?

A: Tested up to 24TB single drive. Larger capacities via partitioning.

  1. Mobile app control?

A: Yes. “dp SmartController” is available on www.dorpodigital.com for Android version and Apple App Store for iOS version.

  1. ASS/SSA subtitles?

A: Supported.

  1. Online subtitles?

A: Supports downloading and adjusting position/size/color.

  1. HDMI-CEC?

A: Full control including power sync and volume adjustment.

  1. WiFi specs?

A: Dual-band Wi-Fi 6 (2.4G+5G) with hidden high-gain antenna.

  1. Thermal design?

A: Large blade heatsink + bottom vents. Passed rigorous thermal tests.

  1. NAS support?

A: SMB/NFS protocols supported for local network playback.

  1. PSU specs?

  • Built-in NXP-based low-ripple power supply for clean output. (X3)
  • Built-in NXP-based low-ripple dual power supply for clean output. (UHP-3001)
  • Modular Power Supply Design with Convenient Physical Switch. (X300)
  1. Build materials?

  • Sandblasted aluminum top, ABS fireproof frame, glossy black trim. (X3)
  • Aluminum alloy wire drawing pane, iron frame (UHP-3001)
  • Aviation Aluminum Alloy Unibody Chassis. (X300)
  1. What is VS12 Engine?

A: Dolby Vision processor with SDR-HDR conversion algorithms.

  1. HDR formats?

A: Dolby Vision, HDR10+, HDR10, HLG.

  1. Lossless audio?

A: Bypasses Android SRC – supports native rates up to PCM 192kHz (HDMI/optical) and 768kHz (USB).

  1. Blu-ray menus?

A: Supported.

  1. Optical drives?

A: External drives not supported.

  1. 8K vs 4K?

A: dorpo UHD Media player natively decodes 8K60 while downscaling 4K120. Includes 4K→8K upscaling.

  1. Streaming apps?

A: Supports YouTube/HBO/Disney/Amazon Prime etc. (no Netflix).

  1. Advantages over STBs?

A: Combines STB functionality with: stronger processing, broader codec support (Dolby Atmos, DTS:X, etc.), Blu-ray playback, self-developed media players with poster wall.

  1. UHP-3001 vs X3:
  • 8GB RAM (vs 4GB) for better multitasking
  • Dual low-ripple PSU for improved AV quality
  • Added pro-grade ports: RS232, RCA, trigger in/out
  • Tool-free HDD bay (tested to 24TB)
  1. X300 vs X3:

  • 6GB RAM (vs 4GB) for better multitasking
  • Aviation Aluminium Alloy Unibody Chassis
  • Modular Power Supply Design with Convenient Physical Switch.
  • Added pro-grade ports: RS232, RCA, trigger in/out
  • Tool-free HDD bay (tested to 24TB)

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